We follow up with customers after a couple of weeks to make sure we are giving the best possible service. Here are some of our latest reviews.
Steve ( Sept 2021 )
I can’t recommend 9e enough. Ken and the team are always really helpful.
At every service they provide a comprehensive inspection of the car and list any work that needs doing but they never push the work upon you. Work that I’ve had carried out has always been done on time and to a professional standard and there has never once been a case of additional work needing to been done on top of the work that’s already been carried out.
Customer service is excellent, especially so in a time where it seems to be dropping by the wayside in favour of an attitude whereby service providers think they are doing you the service by taking your money. Little extras like a vehicle clean and a complimentary 1ltr bottle of engine oil for use as a top up let you know as a customer that you are being well looked after.
I’ll recommend 9e to all my Porsche owning friends in the Surrey and Sussex area.
Tim ( Sept 2021 )
I've been a customer of 9e for around 10 years and have always been delighted with the level of customer service and the depth of knowledge and experience within the team.
Ken maintains a welcome hands-on approach to the business and will often liaise directly with customers to discuss options and give advice.
My car is always beautifully cleaned before collection and, following a recent service, I noticed that some scuff marks on the driver's bucket seat had been dealt with as a courtesy!
Mike ( Sept 2021 )
I am the very happy owner of a 2011 Turbo 2 (997) which 9e have fettled for me. It has gone from very impressive, to out of this world quick. The sound they've extracted with the Kline Exhaust system is awesome.
The vehicle comes with a standard 525 BHP. This is now 665 WHP !
Do the maths. My thanks to Ken and Team.
Steve ( August 2021 )
Nine excellence - Great service and support for all Porsche models, including the classics. Ken and the team have been looking after my 1983 911 SC Cabriolet with great care and attention. Just brought it back from its MOT and service. This with some analysis and remediation to the fuel mix at low revs, purrs as a boxer engine should at low revs.
Paul ( July 2021 )
I took my GT3 to Nine Excellence a couple of weeks ago.
I had some cosmetic changes to be made (removing decals, returning wheels to their original silver colour), and I needed them to perform a health check to eliminate a few (non-)issues.
Fantastic service, they brought in specialists for re-applying ppf etc.
The price was very reasonable for the amount of work done. Also, Ken dropped me a line to check everything was right, a few weeks later.
I can now really enjoy the car.
Joel ( Sept 2021 )
One of the best independent Porsche garages in the UK. They have looked after my car for sometime now and always apply a lot of attention to detail to make sure that all the work carried out is spot on. All the staff are excellent and very knowledgeable giving expert, helpful advice. Cannot recommend them enough.
Ryan ( August 2021 )
Top class all the way! Ken, Adam and the team have built an amazing business that combines detailed knowledge, years of experience, true passion and distinctive client service all together in one package. From Amy at reception, through to Jezza in the workshop, nothing is ever too much trouble and you NEVER feel like a customer, always like a kind of ‘family’. I wouldn’t go elsewhere for my Porsche needs, be that for my brand new cars or my collection/ track cars - these guys do it all… and do it all VERY well. Outstanding people and a wonderful business to be associated with.
Joseph ( July 2021 )
Ken & Adam have never let me down and provide great value, knowledge and service.
Biggest compliment is they never try and oversell you. Im constantly asking to change bits and replace but they'll only ever accept if its actually needed.